Athletics Ticket Sales Intern (PAID) – GWU, Washington, DC

The George Washington University Athletics and Recreation Department is seeking qualified candidates for an Athletics Ticket Sales Assistant for the 2018-19 academic year. The qualified candidate should have a desire to enter the sports industry, have prior customer service experience and be willing to work nights and weekend hours. The Ticket Sales Assistant should be a self-starter who can assist in the day-to-day sales calls and outreach functions for GW Volleyball, Men’s and Women’s Basketball, Gymnastics and Baseball, along with outside events hosted in the Charles E. Smith Center.

Responsibilities:

  • Fulfillment of season and single game ticket orders
  • Assist with cold calls, data entry, customer service and sales operations
  • Assist with season ticket holder sales communication and account maintenance on Audience View CRM
  • Track and report daily, weekly and monthly sales figures and relevant accountability reports
  • Assist with the goal of maximizing ticket revenue and continuously soliciting new business for George Washington Athletics ticket sales
  • Perform other duties and responsibilities as assigned by manager

Qualifications: Preferred degree in business, communications, sport marketing or related field; Proficiency in MS Word and Excel; Organized team player with the ability to handle multiple assignments, work independently and demonstrate flexibility and creative problem solving skills in a fast paced environment; Excellent verbal communication skills with a friendly and professional telephone manner; Ability to work 10-15 hours per week, including nights and weekends.

To Apply: Please email Christopher Monroe at monroe4@gwu.edu.

Associate Meeting Planner – Rockville MD

Rockville, MD based nonprofit healthcare/insurance trade association seeking an organized, detail oriented, proactive individual Associate Meeting Planner to assist with various aspects of the development and coordination of logistics for association-sponsored meetings, educational courses, workshops and webinars.  This position is responsible for using time-management and customer service skills to assist with day-to-day administration duties in support of the department, including processing meeting registrations and payments, coordinating logistics of meeting room setups, audio/visual requirements, food and beverage functions and other workshop/meeting-related requirements.  Must be able to communicate effectively, verbally and in writing with staff members, committee chairs, board of directors, members, hotels, vendors and with an additional diverse range of audiences and settings.  Candidate should be detail-oriented, self-motivated, highly organized and able to manage multiple tasks and rapidly changing priorities. Must be a team player willing to work with the Meetings team and other Association departments.  Experience with continuing education accreditation and distance learning programs a plus.  At times, requires overnight travel, including weekends; extended workday or weekend schedules may be required.

To apply:  Interested candidates should send salary requirements with a cover letter including a description of your most significant accomplishment to date and resume to jobs@mplassociation.org

The ideal candidate:

  • 1-3 years work experience in meeting or event planning or in the hospitality industry preferred
  • Nonprofit association and healthcare/medical association experience a plus
  • Knowledge or experience in healthcare or insurance industry preferred but not required
  • Continuing medical education accreditation knowledge a plus
  • Bachelor’s degree required
  • CMP designation not required, but preferred
  • Excellent motivation, problem-solving, and communications skills
  • Strong oral, written, and interpersonal communication skills.
  • Positive, outgoing, can-do attitude
  • Exceptional project management and customer service skills
  • Ability to handle shifting activities and multiple tasks simultaneously
  • Must be organized, able to plan ahead to meet deadlines, able to work in a fast-paced environment, and possess excellent time management and prioritization skills.
  • Meticulous attention to detail and strong work ethic
  • Ability to work independently as well as part of a team
  • Intermediate to advanced computer proficiency (MS Office, Excel and PPT in particular) required and familiarity with iMIS or other AMS database preferred
  • Willingness and enthusiasm to learn about the healthcare and medical professional liability insurance industry
  • Ability to travel three to four times a year, up to one week per trip
  • Must be physically able to set up for meetings, carrying and moving items (up to 25 lbs) such as signs, platters, drinks, small AV equipment, etc.
NOTES:
Additional Salary Information: *Additional Compensation Information: We offer a competitive salary and comprehensive benefits package, a 35 hour workweek, casual business dress, and a dynamic work environment.

 

Manager, Scientific Sessions and Education – Heart Rhythm Society, Washington DC

Position Summary:

The HRS Scientific Sessions & Education Manager manages the development and execution of educational programs and services that serve to advance the market reach objectives of the Society.  Focused on the daily operations and management of the faculty and sessions database for the Society’s Annual Scientific Sessions that includes ~ 3,000 abstract submissions, 300 abstract reviewers, 850 invited faculty and 300 invited sessions with 8,000 scientific attendees. Serves as a liaison for the Annual Meeting Chair, Abstract Chair and Scientific Sessions Committee on programmatic issues. Develops budgets for live cases, publications, and awards. Manages the successful planning and execution of Society’s Annual Scientific Sessions program.

Essential Job Responsibilities:

  • Serve as project manager for Educational Programs and Product Development
  • Serve as Staff Liaison for various Volunteer Committees/Subcommittees/Working Groups as required
  • Provide education, marketing, and administrative support for educational programs and services are required. Including the management of the Education/Scientific Sessions web pages and response to customer service inquires for all educational activities.

Position Requirements:

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

  • Knowledge of accreditation requirements, protocol and ACCME Essentials & Standards.
  • Knowledge of business principles involved in resource allocation, production methods, and coordination of people and resources.
  • Skill in organizing, planning, and prioritizing work; developing specific goals and plans to prioritize, organize, and accomplish work.
  • Ability to perform successfully team-based project management culture; responsibly executes assigned projects, including meeting goals and deliverables, while working collaboratively with cross-functional teams to help ensure project success.
  • Ability to manage projects from implementation to execution
  • Ability to work effectively in a small staff environment
  • Ability to collaborate and coordinate diverse groups including volunteer leaders and members to work towards a common goal.

 MINIUMUM REQUIREMENTS & QUALIFICATIONS

  • Education: Bachelor’s Degree required
  • Experience: Five (5) to eight (8) years of relevant work experience in a non-profit, academic or medical or society in the education or meetings arena; experience in volunteer management and two to three years of staff management; and direct experience working with invited faculty.
  • Computer/System Skills: MS Office, experience with Oasis database software and/or faculty management software programs preferred

EOE. Candidates must be able to successfully complete a background check.

To Apply

Please submit your cover letter, resume and salary requirements for consideration to cthomas@hrsonline.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

 

Hotel Reservations Agent – State Plaza Hotel, Washington, DC

The State Plaza Hotel has an excellent opportunity for a qualified, energetic hospitality professional to join our team. We are currently looking for a full-time Reservations Agent that has excellent customer service, computer and communication skills. The Reservations Agent’s primary responsibilities are:

  • answer incoming phone calls
  • take reservations over the phone
  • maximize reservations revenue by upselling to potential guests
  • answer guest questions
  • accurately enter guest/reservation information into computer system

Candidates must be willing to work varying shifts, which include evenings, weekends, and holidays. Previous Hotel experience is preferred. Please email your resume to yli@stateplaza.com.

Annual Meeting Intern – American Association of Geographers, Washington, DC

The American Association of Geographers (AAG) is seeking an Annual Meeting Intern from early January to early May 2019. The ideal candidate is energetic, possesses excellent written and verbal communication skills, has great attention for detail, and can efficiently juggle multiple tasks under deadline. The Intern will work closely with AAG staff. The duties will primarily consist of providing organizational, data, and communications assistance to AAG staff in the preparations for and the hosting of the AAG Annual Meeting.

Duties:

  • Assist with conference logistics
  • Assist with communications related to the Annual Meeting and organization of documents for the printed program
  • Conduct research projects
  • Assist with data organization, compilation, entry, and monitoring
  • Review and help organize inventory for the Annual Meeting
  • Assist in organizing, packing and processing shipments to the conference
  • Assist with onsite logistics at the Annual Meeting

Requirements:

  • Must be a currently enrolled student or recent graduate
  • Must be available to attend and work the Annual Meeting from April 3 to 7, 2019 in Washington, DC (housing and meals will be covered)
  • Highly detail oriented, good time management and strong organizational skills
  • Self-motivated
  • Must possess excellent verbal and written communication skills
  • Positive work ethic and excellent customer service skills
  • Basic knowledge of Microsoft Word, Excel, Outlook and PowerPoint

Please email  cover letter, resume, and contact information (tel. and email) for three references to:

Candida Mannozzi | AAG Director of Operations | cmanozzi@aag.orgPlease list “Annual Meeting Intern” in the email subject line for proper routing.

Manager, Tradeshow Exhibits – NBAA, Washington DC

NBAA is seeking a Manager, Tradeshow Exhibits to serve a key role in preparing, organizing and executing NBAA’s trade shows. These include NBAA’s Business Aviation Convention & Exhibition (NBAA-BACE), the third-largest trade show across American industries; the European Business Aviation Convention & Exhibition, the largest European business aviation event with more than 12,000 annual attendees; and the Asian Business Aviation Conference & Exhibition, the largest business aviation event in Asia, which draws over 9,000 people annually to Shanghai.

Specific responsibilities for these events will include conducting the exhibitor booth lottery and placement, communicating regularly with exhibitor-appointed contractors (EACs), configuring the display floor, enforcing association and venue rules/regulations, billing and collecting fees, and related exhibitor management tasks.

NBAA is a nonprofit trade association serving a dynamic and growing industry. From our headquarters in downtown Washington, DC, staff members deliver top-notch customer service to our members across the world. NBAA offers generous benefits and a collegial work environment in the heart of the nation’s capital.

NBAA seeks candidates with outstanding customer service instincts, effective oral and written communication skills, and demonstrated ability to resolve challenges while working under time constraints. Candidates must have at least three years’ experience as a floor manager in the conventions/exhibits industry and a track record of successful project management.

NBAA is looking for a highly driven individual with strong interpersonal skills to provide world-class customer service to our convention exhibitors. If that sounds like you, please submit your cover letter and resume via https://career4.successfactors.com/career?career_ns=job_listing&company=nbaa&career_job_req_id=673

 

Program Assistant – American Medical Writers Association, Rockville MD

AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Program Assistant position provides critical support to AMWA’s two major programs, Membership and Education, with a focus on meeting the needs of young professionals and new members.

The Assistant’s responsibilities include direct member service, order fulfillment, program coordination, and database support. In fulfilling these responsibilities, the Assistant has significant interaction with members, prospects, and other staff.

AMWA staff members have an opportunity to harness a variety of skills, think creatively, and innovate along with the organization. As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals.

Major areas of responsibility include

  •  Member service and customer support
  •  Essential Skills certificate program coordination
  •  Office management and administrative tasks

Summary of responsibilities

  • Maintain and update records in AMWA’s membership database and other tracking systems.
  • Review membership transactions to ensure members are successful in joining and renewing, including the student membership process.
  • Provide timely and high-quality service to members, potential members, and other education program customers via email and phone.
  • Support efforts to promote the education program including the Essential Skills Certificate program and AMWA Online Learning
  • Fulfill product orders and manage product inventory
  • Send payment acknowledgements, process refunds, and handle special shipping requests as necessary
  • Generate sales reports and work to reconcile sales records with database reports
  • Maintain the postage machine and stamps.com accounts
  • Update database and curriculum records with enrollment and assessment information and coordinate related communications to learners
  • Provide support for the Annual Conference as needed
  • Provide support for other AMWA education programs as needed
  • Manage daily payment batching and monthly reporting reconciliation
  • Work closely with other staff and provide administrative support for team-wide activities
Requirements/Qualifications

  • One to three years work experience, preferably within nonprofit organizations or associations]
  • BA/BS Degree preferred
  • Excellent verbal and written communication skills with attention to details
  • Comfortable with databases, data entry, and pulling reports
  • Ability to prioritize and manage a work flow that involves interruptions and multiple projects at the same time
  • Strong computer skills including MS Word, Excel, Outlook, and PowerPoint
  • Strong customer service orientation
  • Professional demeanor and ability to work in a team setting
  • Experience with association management systems preferred
  • Experience with content management systems and/or learning management systems is a plus
  • Ability to travel to the annual conference

The position requires an organized, enthusiastic, and flexible individual who is comfortable handling multiple projects at the same time. The candidate should be capable of incorporating appropriate quality control and service principles into all aspects of their work and use data to inform decisions. The ideal candidate will possess strong computer, writing, and editing skills; and be team-oriented. Experience working with databases and serving in a membership support capacity for an association/non-profit is a plus.

The work environment

AMWA has a collegial, high-energy, and results-driven work environment. The staff take pride in their effective time and resource management. We highly value collaboration, competency, innovation, and excellence. We look for candidates who have demonstrated these values in their day-to-day work experience.

Job Status:  The Program Assistant can be structured as a full-time or part-time position and is classified non-exempt (paid hourly).

To apply: Please submit a cover letter and resume through this ASAE job portal or directly to srager@amwa.org.

https://careerhq.asaecenter.org/website/12575/login.cfm

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